FREQUENTLY ASKED QUESTIONS

Frequently asked questions

What lengths are the stems?


T`he default length of the stems on bespoke bouquets (medium and large) is approx. 25cm-30cm depending on the style of the bouquet and the blooms being used. The maximum length of the entire bouquet is approx. 40-50cm. The bouquets in the gift box are approx. 25cm in length from top to bottom including the flower heads. The vases are approx. 14cm tall. Please leave a note on your order if you have specific stem length requirements.




If I am Edinburgh based, can I collect my order?


Yes, of course. Select the pick up option at checkout and we will get in touch with you to arrange a collection. The delivery fee is deducted on collection orders. The collection postcode is EH4 3HQ.




How long do dried flowers last?


Dried flowers are everlasting and preserved flowers last 3+ years if loved and looked after. All bouquets and wreaths come with a set of care instructions that give you tips on how to keep your flowers looking there best for longer.




I've lost my care instructions, where can I access them?


Here they are:




Which courier do you use for UK delivery and international shipping?


We currently use Royal Mail for both UK delivery and international shipping.




I have not gotten my order yet, what should I do?


Occassionally delivery times can be delayed and we are so sorry for any inconvenience this causes. Please get in touch and we will send you your order reciept which has all the details for your order ans allows you to contact Royal Mail if need be.




How long do orders take to dispatch?


Gift Boxes take approx 3 working days to dispatch. Bespoke bouquets take 3-5 working days but can take up to 10 days to be dispatched. If you have a time contraint for your order, please make sure to write this in the order note so that we can do our very best to accomodate your requirements.




Will my bouquet look exactly like the one in the photograph?


Each bouquet is hand crafted and therefore may differ in appearance from the bouquets featured in the website images. All bouquets will be as close to these images as possible depending on supply and blooms available at the time.




How much is delivery?


UK Delivery: Free UK delivery on orders over £50 ​Royal Mail 1st Class, 1-2 business days £3 Royal Mail 2nd Class, 2-3 business days £3.7 Royal Mail 1st Class Tracked 1-2 business days £4.8 Select your prefered delivery method at check out.





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