DELIVERY & RETURNS
Free UK delivery on orders over £50
Royal Mail 2nd Class, 2-3 business days £3
Royal Mail 1st Class, 1-2 business days £3.70
Royal Mail 1st Class Tracked 1-2 business days £4.80
Our standard delivery policy is Royal Mail 2nd Class. The expected delivery time is 2-3 working days. This option does not have tracking but the barcode can be used to determine if the order has yet to be delivered, has been successfully delivered or gives information on booking a re-delivery .
There is an option on the website to upgrade your delivery to Royal Mail 1st Class. the expected delivery time is 1-2 working days and this option also does not offer tracking.
International Delivery: Standard international delivery has an expected delivery time of 6-7 working days and does not offer any form of tracking so we would recommend that when ordering abroad that you upgrade to the tracked option. If not, please expect your order to take up to 1-2 months to arrive.
Please note that these are delivery times on top of dispatch times.
We accept returns on all pre-curated products that are in a resellable condition and will give a full refund once we have received the product back into our workshop. We would appreciate it if you could return the item in as much of its original packegaing as possible. We unfortunately cannot refund the postage cost of returning the product to us.
Please do not hesitate to get in touch if there are any issues with the order you receive so that we have the opportunity to resolve them.
Unfortunately, we are unable to accept returns on bespoke products unless there is a fault with the product. However, if you have any problems at all with your order please do not hesitate to get in touch with us so we can work together to find a way to resolve it!